Phone Card Benefits/Why Phone Cards Online?
Phone Card Benefits
Prepaid phone cards sales are skyrocketing. Using
prepaid phone cards wisely can help you control your phone bills.
Prepaid phone cards are also very convenient.
For consumers who do not want to switch their long distance carriers, stand-alone prepaid phone cards are the answer.
You receive mobility (calling from any phone including cellular), independence from local carrier and anonymity.
Prepaid phone cards are also extremely popular with college students, truck drivers, travelers, and international visitors.
Often you can find the absolute LOWEST rate to a particular international country by using prepaid phone cards rather than direct dial 1+ service or 1010 dial.
We invite you to search our prepaid phone cards rates and purchase your prepaid phone cards online.
Prepaid phone cards are also very convenient.
For consumers who do not want to switch their long distance carriers, stand-alone prepaid phone cards are the answer.
You receive mobility (calling from any phone including cellular), independence from local carrier and anonymity.
Prepaid phone cards are also extremely popular with college students, truck drivers, travelers, and international visitors.
Often you can find the absolute LOWEST rate to a particular international country by using prepaid phone cards rather than direct dial 1+ service or 1010 dial.
We invite you to search our prepaid phone cards rates and purchase your prepaid phone cards online.
Why Phone Cards Online?
Buying phone cards online is very convenient and it has a lot of advantages:
- Wide range of the phone cards in one place;
- Easy to compare the rates and select the best card for you;
- Get the PIN instantly at any time and any place where you have an access to the Internet (go through verification to eliminate any delays).
You simply pay for the calling time in advance and
reduce the prepaid balance as you make calls. To make a call you dial
Toll Free Access Number, enter your PIN number and dial the phone number
you wish to call.
PIN-Free Access! How does it work?
No PIN to remember! You make a call without entering a
PIN. When you sign up, you register your phone number with us. It can be
your cell phone, work phone or home phone. When You dial from
registered phone, after entering Access Number the telecom switches
automatically recognizing your number, and You don't have to enter a
hard-to-remember PIN!
Can I call from different phone?
To place a call from any not registered phone number, just dial access number, enter your PIN (for "Jupiter"
card enter your 10 digits registered phone number and your 4 digits
password assigned by you during sign up) and dial your destination
number.
Permanent PIN
Permanent PIN - refillable/rechargable PIN. When you
used up your phone card or the balance is low, you can add funds to your
PIN at any time. At least one refill in 10 month required
"How do I refill Permanent PIN?"
To refill your Permanent PIN find a proper phone card,
select amount you wish to add and press button "Buy or Refill", or
alternatively login into "My Account" -> "My Permanent PIN(s)" ->
select phone card and the amount you wish to add and press button
"Refill".
Every time you purchase or refill a phone card with Permanent PIN you add funds to your existing PIN.
How can I register?
If you are a first time buyer, after you select a phone
card, you'll be prompted to enter your information and your account will
be created. Or you can register now.
How many accounts can I create?
-
Advantages of having just single account:
- It is easy to remember your Login information;
- Due to account purchase volume you will be receiving discounts periodically;
- Your credit amount will be applied to a single Savings Account to get a complimentary card sooner;
- You will be verified just once as a new user.
How can I change my Registration Information?
Go to "My Account", then to "My Profile".
You can change any information including e-mail address.
Before you
change an e-mail address make sure that new e-mail hasn't been entered
in our system earlier.
What if I forgot my password?
Go to "My Account" -> Forgot password.
Enter e-mail address you registered with, and you will receive your password to the specified e-mail.
Why must we verify an order?
Verifying your order is our way of ensuring customers
protection against credit card fraud. Our highly-trained customer
service representatives inspect and verify all new orders to guarantee
your online security.
Verification Benefits
Verified Customers are provided with:
- Higher daily and monthly volume purchases' limits;
- Card PIN(s) and Calling Instructions instantly to the screen;
- Access to Purchase Report including PIN(s) and other special reports and features on the site.
How do I find the best phone card for me?
A card with the lowest rate is not always the best one! Read the description for each card (Details).
- For a short term use the cards with the lowest rates are recommended
(usually they have weekly maintenance fee). For a long term use we
suggest the cards with NO or Low maintenance fee.
- Check cell phone rates if you are going to call to a cell phone number.
- Pay attention if a card has Local and Toll Free Access Numbers. Rates
are usually higher when you use a Toll Free Access Number. See card's
details to find Local Access Number in specific area.
- If you are a
First time buyer, try to make your first purchase during Customer
Service business hours. Call Customer Service for assistance if you have
any questions or problems.
What if I call few different countries?
You can usually use the same card for any domestic or
international destination. After you select the desired destination
you'll see the cards ranked according to the best rate. For several
destinations check the rates for each destination and buy an appropriate
card.
A card with the best rate to one country can still have low rates to other countries.
Can I purchase a card to call to the USA from overseas?
Chopin, TravelGlobe and AT&T are the best cards for
calling from foreign countries to the United States as well as from one
foreign country to another. Please see details for these phone cards
online.
For how long is my card valid?
The expiration period on our phone cards vary from 3
months since activation (first call) to unlimited expiration
period(Permanent PIN) (at least one refill in 10 month required). Please
view card's details for information regarding specific card.
Payment Online
How do I place an order online?
When you select the phone card you wish to purchase
please press the "Buy" button and follow the instructions (we do require
that you make an account on our site, if you have not done so already).
How can I pay?
You pay by entering your Credit/Debit card information in the required fields.
Credit/Debit cards accepted: Visa, Master Card and Discover card. Additionally we accept PayPal and WebMoney.
My credit/debit card payment failed
If your order is not going through please check if you
have mistyped your credit card information. If you are still having
trouble placing an order please contact our Customer Support and we will gladly assist you.
What is the CSC code?
The Card Security Code (CSC) is a 3- or 4-digit number
printed on the back side of the credit card (typically in the signature
field after your account number or last four digits of your account
number).
Is it secure to purchase online?
Yes. We strive to make shopping online a safe and secure
experience. The security of your personal information, pin information,
and transactions is a top priority for us.
All online transactions at our website are handled with the Secure
Sockets Layer protocol (SSL) with an encryption key length of 128-bits
(the highest level commercially available). This ensures that your
credit card information is kept confidential and your order remains
secure. Our site is tested and certified daily to pass the McAfee
Secure Security Scan to eliminate any risk of identity theft or credit
card fraud.
Receiving PIN(s) and Instructions
How do I get my PIN?
All verified users receive PIN(s) and all instructions instantly on the screen and a copy to email box.
First time buyers may receive request letter for Verification and may be
asked to contact Customer Service. Please call Customer Service to
speed up the PIN-receiving process.
Lost my PIN and Instructions
Go to "Home" -> "My Account" -> "Purchase Report".
Click on your invoice number for details. If you are still having
trouble, please contact Customer Service.
Where can I find Instructions for a card?
All verified users receive PIN(s) and all instructions
instantly to the screen and a copy to email address. To find PIN(s)
later on, go to "Home" -> "My Account" -> "Purchase Report". Click
on your invoice number for details.
Where can I find an Access Number(s)?
Read instructions that you got with a PIN(s).
Local Access Number(s)
If a card you purchased has the Local Access Number(s), see card's details to find a Local Access Number in specific area.
Purchase and Other Reports
Where I can find my Purchase Report?
If you're verified customer, go to "Home" -> "My Account" -> "Purchase Report".
Can I get my calling history?
Please call Card's Customer Service you purchased to get
calling history. Please have your PIN ready. You can find Card's
Customer Service numbers in the PIN letter.
Savings Report
To see your Savings Report login into your account. Go to "Home" -> "My Account" -> "Savings Account".
Placing a Call/Connection Quality
How do I place a call
To place a call you dial the Free Access Number, enter
your "PIN" number, then you'll be prompted to enter the phone number you
want to call. For more details see instructions for your phone card(s).
Access Number(s)
Read instructions that you got with a PIN(s) for a phone
card(s) you purchased to find an Access Number(s). If a card you
purchased has the Local Access Number(s), see card's details to find a
Local Access Number in specific area.
Can I call from a cell phone?
Yes. You can call from a cell phone and from any touch-tone phone.
Calling to a cell phone
Check the cell phone rates if you are going to call to
cell phone destination. For most countries a cell phone rate is higher
than a land line rate. To find cell phone rates select a "Country-CELL". If you cannot find cell phone rate call Customer Service for assistance.
Calling from a payphone
If you place a call from a payphone surcharges will apply. See card's details for exact amount for specific card.
Calling from Alaska/Hawaii/Dominican Republic/US Virgin Islands/Canada
Please select an appropriate option from a scroll bar
"From-Country", and see details for a phone card to find an Access
Number you need.
Connectivity & Connection quality
Please call Card's Customer Service you purchased.
Please have your PIN ready. You can find Card's Customer Service numbers
in the PIN letter.
Charges & Minutes on Card
Are there any extra charges for a phone card?
There are no any extra or hidden charges for a phone card. See details for a phone card(s) you want to buy.
Maintenance fee
This is the fee to maintain services for some cards. You
can request Call History records from Card's Customer Service: Calling
Dates, From-To, Durations, Charges.
The maintenance fee will be taken from your card every one or two
weeks/months (depends from the card) since you made a first call and as
long as there are still minutes available on your card or until the end
of validation period, which ever comes first.
Rounding
Rounding is the way your last call minute will be rounded up.
Samples:
-Your call time is 16 minutes and 50 seconds:
if rounding is 1 min, your call time will be rounded up to 17 minutes
if rounding is 3 min, your call time will be rounded up to 18 minutes
Taxes
Taxes may apply for some cards. See card's details for information about specific card.
Payphone charges
If you place a call from a payphone surcharges will apply. See card's details for exact amount for specific card.
How can I check the minutes/balance on my card?
You'll be informed how many minutes you have after a
destination number will be entered. With some cards you'll be notified
about your balance after a PIN will be entered.
How many minutes on my card?
Our phone cards are dollars/cents based. The minutes'
amount depends on destination you call, because different countries have
different rates.
